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Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice.

This qualification is intended for those who maintain the quality of assessment from within an organisation or assessment centre.

To achieve the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice, learners must achieve 12 credits from the two mandatory units:

  • Understanding the Principles & Practices of Internally Assuring the Quality of Assessment
  • Internally Assure the Quality of Assessment


Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice.

This qualification is intended for those who lead the team of internal quality assurance staff.

To achieve the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice, learners must achieve 17 credits from the three mandatory units:

  • Understanding the Principles & Practices of Internally Assuring the Quality of Assessment
  • Internally Assure the Quality of Assessment
  • Plan, Allocate and Monitor Work in Own Are of Responsibility


Feedback from our External Verifiers at Pearson Edexcel - December 2016 visit:

Centre Recognition Criteria:

"All delivery staff are suitably qualified. In terms of physical resources, the centre has a well-organised online platform providing a range of learning and assessment materials. "

Learner Support:

"The centre continues to offer good learner support, which includes a comprehensive initial assessment process (500 word personal statement, learning styles questionnaire and diagnostic assessment of the three functional skills). The online platform is well structured and the content is well presented.

Telephone conversations with learners today confirmed that their tutors are supportive and they enjoyed the flexibility of the distance-learning approach to learning and assessment. They confirmed the textbooks they were using are user-friendly and appropriate to their studies and these form the basis of their extended research online. Learners are aware of the appeals process should this be required."

Assessment and Verification:

"Assessment and verification for the Level 3 Education and Training programme is valid and decisions are accurate. Learners undertake the micro-teach session in their workplace with an audience of their colleagues and/or managers. A DVD recording is then forwarded to the centre for evaluative feedback and assessment decisions. A recording of a micro-teach session was reviewed during the sample and the assessment decisions agreed.

There are no significant failings identified during this visit. The centre is proactive in responding to constructive feedback from Pearson SVs and it is encouraging to see the distance travelled from evidence presented a few years ago to that of today. Robust initial assessment process. Detailed and constructive feedback provided to learners."

Feedback from July 2015 visit:

"Portfolios demonstrate consistency in the quality of assessment and IQA activity and recording conducted at the centre. Complying with award and awarding body requirements. Evidence presented is of a very high standard and is representative of the learner. Effective use of learner statements, worksheets and self evaluation completed by the learner. All assessments and IQA decisions are justified with clear and concise feedback. Guidance and support recorded is clear and concise. Feedback is both constructive and supportive throughout. Well done."

Previous Feedback:

"Centre policies and records are readily available for audit and comply with centre approval, OFQUAL and external agencies requirements. Procedures are clearly defined, recorded and practiced by all members of the team. No concerns recorded. Well done."

"Internal Quality Assurance systems and processes practiced at the centre are robust ensuring quality is maintained and reviewed as an ongoing process to address future demands. All guidance, support and feedback is both constructive and supportive across all learners. Census points are agreed for each learner to monitor progress and identify where help is needed. Feedback is clear, concise, constructive and supportive throughout. Records are maintained in an auditable manner. Team are looking to expand their expertise in assessment and IQA to meet the changing demands of awards under QCF. No concerns recorded. Well done."

"Learner's portfolios are comprehensive and are consistant with the quality practiced within the centre. Assignments and Micro teach sessions conducted and recorded are comprehensive. Assessment and internal QA feedback is constructive, supportive and informative. Learners provide full justification of their methods and support these where needed by referencing relevent theorists using Harvard style of referencing. They all give a reflective account on each assignment highlighting areas where they could improve the learners experience. In doing so they have self evaluated their own performance and acted on areas they and their assessor have identified as needing some change. This is consistent across all portfolios. No concerns recorded. Well done."

"Assessors are maintaining good standards in the quality of assessment recorded in portfolios, complying with centre approval and award criteria. Learners have presented portfolios of evidence ranging from learner statements, self evaluation, questions, product, lesson plans and Micro Teaching. Throughout each portfolio there is recorded excellent examples of good practice by the learners in the use of referencing using the Harvard style. Feedback from assessors is both constructive and supportive and in some cases informative. No concerns recorded. Well done."

Comments from some of our learners:

"Thank you for the high level of advice and guidance you have provided. It has been a pleasure to do this course with NAPPI."

"I really enjoyed doing this course and feel I have learnt a lot which I have already put into practice."


The cost of completing the 12 credit Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice is £495.00 plus VAT.

The cost of completing the 17 credit Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice is £745.00 plus VAT.


Assessment for these qualifications takes the form of ongoing review of learner performance by the Assessor and Internal Quality Assurer. The units are assessed using a holistic approach, incorporating worksheets, professional discussion, recorded Skype tutorials and reflective journals.


A start date can be set that best suits your requirements. Please contact NAPPI for more information.

Internal Quality Assurance Courses




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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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